pinascatter Privacy Policy

When you register or use pinascatter, we collect the information you provide directly — such as your name, date of birth, contact details, and payment information. We also collect technical data automatically, including your IP address, device type, browser version, and session activity, to keep the platform running smoothly and securely. This data helps us verify your identity, process transactions, and protect your account from unauthorised access. We only collect what is genuinely necessary to deliver a safe and functional gaming experience for Filipino players. No sensitive data such as government ID numbers is stored beyond the minimum period required for verification purposes.

Your personal data is used primarily to manage your account, process deposits and withdrawals in Philippine pesos, and provide you with access to all platform features including sports betting, slots, and live casino. We use your information to verify your age and identity in compliance with applicable regulations, and to carry out fraud prevention and responsible gaming checks. We may also use your contact details to send you important account updates or security alerts — not unsolicited marketing. We do not use your data for automated profiling that produces legal or similarly significant effects without your knowledge. All processing is limited to what is reasonably necessary to fulfil your service requests.

pinascatter does not sell your personal data to any third party under any circumstances. We may share limited information with trusted service providers — such as payment processors and identity verification partners — strictly to facilitate the services you have requested. These third parties are contractually bound to handle your data with the same level of care and are not permitted to use it for their own purposes. We may also disclose information to relevant authorities if required by law or to protect the integrity of the platform and the safety of other users. Outside of these specific scenarios, your data stays within the pinascatter platform environment.

We take the security of your personal information seriously and apply industry-standard technical and organisational measures to protect it from unauthorised access, loss, or misuse. Your account is protected by password authentication, and all data transmitted between your device and our platform is encrypted using secure protocols. Our systems are regularly reviewed and updated to address emerging security risks and to maintain a safe environment for all Filipino players on the platform. In the unlikely event of a data breach that poses a risk to your rights or interests, we will notify affected users and relevant authorities in accordance with applicable requirements. We strongly encourage you to use a strong, unique password for your account and to keep your login credentials confidential at all times.

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including legal, regulatory, and audit obligations. Account information is generally retained for the duration of your active account and for a defined period following closure, in line with applicable record-keeping requirements. Transaction records, including deposits and withdrawals in Philippine pesos, are kept for the minimum period required by financial regulations. Once data is no longer needed, it is securely deleted or anonymised so that it can no longer be linked back to you. If you would like to know more about retention periods for specific categories of data, please reach out to our support team.

As a player based in the Philippines, you have the right to access the personal data we hold about you, to request corrections if any information is inaccurate, and to ask us to delete data that is no longer necessary. You may also object to certain types of processing or request that we restrict how your data is used in specific circumstances. To exercise any of these rights, you can contact our support team using the details provided on this page, and we will respond within a reasonable timeframe. We will never penalise you for exercising your data rights, and any requests will be handled with care and confidentiality. Please note that some data may need to be retained to comply with legal obligations even if you request deletion.

pinascatter uses cookies and similar technologies to keep you logged in, remember your preferences, and analyse how the platform is used so we can continue improving it for Filipino players. Essential cookies are required for the platform to function and cannot be disabled without affecting your experience. Optional analytics cookies help us understand which features are most useful, but these can be managed through your browser settings at any time. We do not use tracking cookies for third-party advertising purposes, and we do not share your browsing behaviour with advertising networks. For a full list of cookies in use and their purposes, please refer to the cookie settings option available on your account dashboard.

This Privacy Policy may be updated from time to time to reflect changes in how we operate, new platform features, or updates to applicable regulations in the Philippines. When we make material changes, the revised policy will be published on this page with an updated effective date at the top. We recommend checking this page periodically so you are always aware of how your data is being handled. Continued use of the platform after an update is published constitutes your acceptance of the revised policy. If you have concerns about any changes, please contact our support team before continuing to use the platform.